Gorgias Pricing 2026: What You Pay
Gorgias’s official 2026-10-21 capture in USD lists Starter at $40/mo billed monthly, Basic at $77/mo ($924 billed annually), Pro at $471/mo ($5,652), and Advanced at $1,227/mo ($14,724), with the AI Agent included on every plan and pay only when it resolves a conversation.
Captured USD prices (annual state, AI Agent on)
| Plan | Captured monthly price (annual state) | Captured annual payment | Tickets / automated interactions | Breakdown |
|---|---|---|---|---|
| Starter | $40/mo billed monthly | Monthly billing only | 50 / month with 30 automated interactions | Helpdesk $10/mo + AI Agent $30/mo |
| Basic | $77/mo (shown with $90 struck) | $924 billed annually | 300 / month with 30 automated interactions | Helpdesk $50/mo + AI Agent $27/mo |
| Pro | $471/mo (shown with $550 struck) | $5,652 billed annually | 2,000 / month with 190 automated interactions | Helpdesk $300/mo + AI Agent $171/mo |
| Advanced | $1,227/mo (shown with $1,430 struck) | $14,724 billed annually | 5,000 / month with 530 automated interactions | Helpdesk $750/mo + AI Agent $477/mo |
| Custom | Talk to sales | Custom | Over 5,000 conversations / month | Complex security, compliance, or integration needs |
Captured plan boundaries
| Captured boundary | Captured scope |
|---|---|
| Pricing model | Priced per ticket volume, never per agent; AI Agent on every plan with pay only when it resolves a conversation |
| Captured toggles | Annual billing state with the Add AI Agent toggle enabled |
| Starter | Monthly billing only with cancel anytime |
| Trial and card | No credit card required noted on paid plans |
| Popularity | Pro flagged Most popular with 12,400+ brands |
Captured billing and no-inference rules
The captured annual state with the Add AI Agent toggle enabled lists Starter at $40/mo billed monthly only, Basic at $77/mo with $924 billed annually, Pro at $471/mo with $5,652 annually, and Advanced at $1,227/mo with $14,724 annually. Ticket volumes scale 50, 300, 2,000, and 5,000 per month with 30, 30, 190, and 530 automated interactions respectively.
The pricing model is per ticket volume, never per agent, and every plan includes the AI Agent with charges only when it resolves a conversation. Each card breaks the price into Helpdesk and AI Agent components, such as Helpdesk $300/mo plus AI Agent $171/mo on Pro.
Custom plans serve teams over 5,000 conversations a month with complex security, compliance, or integration needs, and the page references SSO among enterprise features. No credit card is required to start on paid plans, and Pro is flagged Most popular with 12,400+ brands.
Pricing and no-inference rules
GBP or other non-USD prices, monthly-billed prices for Basic/Pro/Advanced beyond the struck display, per-ticket overage pricing, add-on prices beyond the AI Agent breakdown, taxes, and nonpublic discounts are not inferred.
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