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LiveChat vs Freshdesk: Compared

LiveChat vs Freshdesk Customer Support Compared.

Affiliate disclosure: Ad / affiliate link: Crover Ltd (Dealuva) may earn a commission at no extra cost to you.

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Verified: LiveChat pricing and fit checklist

LiveChat offers a free trial, Essential from USD 19 per user/month and Growth at USD 79 per user/month when billed annually, with yearly billing savings up to 24%; Enterprise is custom-priced.

Verified: 2026-10-07

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Quick comparison

LiveChat: $20/agent/mo, 200+ integrations, real-time chat.

Freshdesk: Free tier, $15/agent/mo paid, ticketing focus.

LiveChat: Best for real-time website engagement.

Freshdesk: Best for comprehensive ticketing.

How to choose

LiveChat for real-time chat.

Freshdesk for ticket management.

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