Olark Pricing 2026: What You Pay
Olark’s official 2026-10-21 capture in USD lists the Standard AI Website Agent at $400/month billed annually with unlimited AI conversations and 1 human agent seat included, additional agents at $29/agent/month, and human-only live chat at $29/agent/month — with no token costs ever.
Captured USD prices by plan
| Captured plan | Captured price | Captured scope |
|---|---|---|
| Standard AI Website Agent | $400/month billed annually ($4,800/yr) | Unlimited AI conversations 24/7 via Aiden AI engine; answers unlimited visitor questions; automatic FAQ and knowledge updates; lead capture and qualification; proactive engagement; white glove support and account management; no token limits or overages; 1 human agent seat included |
| Additional human agents | +$29/agent/month | Expand the human team on the same AI agent; AI is paid once regardless of seat count |
| Live Chat without AI | $29/agent/month | Full-featured live chat without AI; same product trusted since 2009; AI agent can be added any time without reinstall |
| Custom packages | Contact sales | Regional routing and multiple teams; advanced integrations; custom workflows; custom SLAs; legal reviews and side letters; SSO |
Captured plan boundaries
| Captured boundary | Captured scope |
|---|---|
| Pricing philosophy | No token costs ever; pay for agents not usage; unlimited AI conversations included |
| Seat pricing examples | 2 agents on AI = $429/month; 3 agents = $458/month |
| Trial | Try it free on your site |
| Trusted | 12,000+ businesses since 2009 |
Captured billing and no-inference rules
The captured Standard AI Website Agent runs $400/month billed annually ($4,800/year), powered by Olark’s latest AI engine Aiden, with unlimited AI conversations 24/7, automatic FAQ and knowledge updates, lead capture and qualification, proactive engagement, white glove support, 1 human agent seat included, and no token limits or overages. Additional human agents cost $29/agent/month.
Human-only live chat without AI is $29/agent/month — the same product 12,000+ businesses have trusted since 2009. The AI agent can be added any time without reinstalling. The pricing philosophy is pay for agents, not usage: one flat price covers the AI and the first human seat, and the bill does not spike on high-traffic months.
Custom packages serve power users and enterprise with regional routing and multiple teams, advanced integrations, custom workflows, custom SLAs, legal reviews and side letters, and SSO. Seat pricing examples captured: 2 agents on AI at $429/month, 3 agents at $458/month.
Exact per-transaction card fees, annual-renewal price changes, taxes, and nonpublic discounts are not inferred.
Pricing and no-inference rules
Exact per-transaction card fees, annual-renewal price changes, taxes, and nonpublic discounts are not inferred.
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