RingCentral RingEX Pricing 2026: What You Actually Pay
RingCentral’s captured RingEX view has Annual selected, a Monthly control, and “Save up to 33% by paying annually.” Paid-annual user tiers show Core at $20/user/month for 1–5 users and $30 for 6–100; Advanced at $25 and $35. The two AI Customer Engagement bundles are contact-gated. Prices verified on 2026-10-17.
Captured annual-view USD plans
| Plan | Captured price and user tiers | Calling boundary | Highlighted captured scope |
|---|---|---|---|
| Core | $20/user/month for 1–5 users; $30/user/month for 6–100; Contact sales for 100+; paid annually | Unlimited domestic calling | AI Receptionist add-on, AI Virtual Assistant included, on-demand recording, 100 toll-free minutes, 25 SMS/user/month, HD meetings for 300 participants, and LLM plugins/MCP connectors |
| Advanced | $25/user/month for 1–5 users; $35/user/month for 6–100; Contact sales for 100+; paid annually | Everything in Core plus multi-site connectivity | CRM integrations, multiple sites, core reporting/insights, 1,000 toll-free minutes, 100 SMS/user/month, and the Core calling/meeting/chat stack |
| AI Customer Engagement Bundle with AIR | Contact us for pricing | Everything in Advanced plus bundled AI reception | AI Receptionist, voice, messaging, and analytics; 10,000 toll-free minutes, 200 SMS/user/month, RingCentral Webinar, historical/real-time insights, unlimited storage, Business SMS Booster, and Call Queues Booster |
| AI Customer Engagement Bundle with AIR and ACE | Contact us for pricing | Everything in the AIR bundle plus ACE | AI Conversation Expert, multi-level insights/reporting, coaching/performance analysis, explainable deal and call scoring, automated summaries/highlights, CRM/productivity integrations, Business SMS Booster, and Call Queues Booster |
Captured plan and AI boundary matrix
| Boundary | Core | Advanced | AI Bundle with AIR | AI Bundle with AIR + ACE |
|---|---|---|---|---|
| AI Receptionist | Add-on | Add-on | Included | Included |
| AI Virtual Assistant | Included | Included | Included | Included |
| Toll-free minutes | 100 | 1,000 | 10,000 | 10,000 |
| SMS per user/month | 25 | 100 | 200 | 200 |
| HD meeting participants | 300 | 300 | 300 | 300 |
| CRM integrations | Not listed | Included | Included | Included |
| Multiple sites | Not listed | Included | Included | Included |
| Webinar | Not listed | Not listed | Included | Included |
| Storage | Not listed | Not listed | Unlimited | Unlimited |
| Boosters | Not listed | Not listed | Business SMS + Call Queues | Business SMS + Call Queues |
Add-ons, trial, taxes, and no-inference boundaries
The capture exposes annual card prices and a Monthly control, but not monthly checkout totals; none are inferred. “Save up to 33% by paying annually” is retained exactly without deriving a separate discount amount.
The free-trial FAQ heading is present, but its duration is not exposed. The disclaimer limits free trials to new subscribers, at most five users and two desktop phones; trial hardware must be returned within 21 days after cancellation to avoid charges, and SMS is unavailable during trial.
AI Receptionist starts at $39, Conversational Intelligence at $60, Call Queues Booster is $35, and Business SMS Booster is $25. The last two are included in the Customer Engagement Bundle. Custom combined bundles are quoted by sales.
Expanded products retain RingCX AI Contact Center from $65/user, RingCentral Events from $99/organizer/month, Rooms from $39/room/month, Push to Talk at $5/user/month, and Webinar from $30/organizer/month. Webinar’s 500-attendee license is included for RingEX Ultra and Customer Engagement Bundle users.
Number and messaging add-ons are exact: vanity numbers have a $30 one-time fee plus $4.99/month; international toll-free numbers cost $14.99/user/month plus a $25 one-time fee; international numbers start at $5.99/user/month; additional local/toll-free numbers are $4.99/month; and High Volume SMS starts at $0.0119/message sent or received.
Acceptable Use policies apply. Enhanced SMS is subject to content, volume, and frequency limits; TCR registration and fees may apply. Unlimited calls are limited to US and Canada; international calls use the published rate table. Taxes and regulatory fees may apply. Mobile User extensions are free unless used to make/receive calls, then bill at the Digital Line rate. Storage excludes video recording and has a retention period. No unlisted renewal, regional price, tax, or bundle amount is inferred.
Current RingCentral offers
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