LiveChat / Text Pricing 2026: What You Actually Pay
LiveChat’s captured pricing page now presents Text plans. The annual card view shows Essential at $19 per user/month and Growth at $79 per user/month; Enterprise is custom. Yearly billing is advertised as saving up to 24%. The page also shows a Growth example of five users at $395/month or $4,740 billed yearly. Prices verified against LiveChat’s official pricing page on 2026-10-17.
Verified: LiveChat pricing and fit checklist
LiveChat offers a free trial, Essential from USD 19 per user/month and Growth at USD 79 per user/month when billed annually, with yearly billing savings up to 24%; Enterprise is custom-priced.
Verified: 2026-10-07
See the verified offer →Captured annual plans
| Plan | Annual-view user rate | AI Agents | Included AI resolutions | Live visitors tracked | Proactive campaigns | API calls | Custom skills | Highlighted scope |
|---|---|---|---|---|---|---|---|---|
| Essential | $19 /user /month, billed annually | 1 | 10/month or 120/year | 50 | 3 | 10,000 | 10 | Chat and inbox, omnichannel, tickets, Shopify selling, workflow automation, AI Copilot, and 5 reply suggestions |
| Growth | $79 /user /month, billed annually | 10 | 200/month or 2,400/year | 400 | 30 | 20,000 | 10 | Everything in Essential plus supervision and takeover, shared canned responses, unlimited chat history, team reports, chat-topic insights, 50 reply suggestions, and chat/ticket summaries |
| Enterprise | Custom | Custom | Custom | Flexible/custom | Custom | Custom | Custom | Everything in Growth plus custom AI agents, tailored workflows, connected data, flexible limits, dedicated team, personalized onboarding, training, direct engineering support, SOC 2 Type 2, SLAs/legal review, white-label widget, and SSO/audit logs |
AI-resolution add-on and team example
| Boundary | Captured amount | Notes |
|---|---|---|
| Extra AI-resolutions package | $49.50 for 50 | Shown for Essential and Growth; Enterprise is custom |
| Five-user Growth example | $395 /month | 5 users x $79; includes 200 AI resolutions/month |
| Five-user Growth annual total | $4,740 billed yearly | Taxes not included |
| Additional resolutions | Buy extra 50-resolution packages from billing settings | No package price beyond $49.50 is inferred |
Trial, billing, and compliance boundaries
Billed yearly and Billed monthly controls exist. Yearly billing is marked “Save up to 24%.” Only annual card prices are retained; alternate monthly card prices are not inferred.
The trial is 14 days free with no credit card required. One AI resolution means the AI directly solved one customer question; multiple questions in the same chat still count as one resolution.
The captured enterprise section advertises SOC 2 Type 2, GDPR and CCPA compliance, WCAG 2.2 AA widget accessibility, PCI DSS SAQ A, data-privacy-framework wording, SSO, audit logs, SLAs, legal/compliance review, white-label widget, and no procurement surprises. Security and compliance claims are retained as vendor claims.
Every plan includes website chat, WhatsApp, Messenger, SMS, and email in one inbox. Collapsed FAQ answers are not captured and are not inferred.
Current LiveChat / Text offers
Dealuva lists only offers verified against official sources.
Check the Best Deals page for current verified offers.