Tidio Pricing 2026: What You Pay
Tidio’s official 2026-10-21 USD capture shows the annual toggle with 2 months free: Starter at $24.17/month, Growth from $49.17/month, Plus from $300/month plus usage, Premium by quote, and a $0 Free plan. Standalone Lyro and Flows start at $32.50 and $24.17/month.
Captured USD annual prices by plan
| Captured plan | Captured annual price | Captured scope |
|---|---|---|
| Free | $0/month | 50 billable conversations; 10 seats; live chat and ticketing; first 50 Lyro AI conversations lifetime; first 100 Flows visitors reached |
| Starter | $24.17/month | 100 billable conversations; 10 seats; 50 one-off Lyro AI conversations; 100 Flows visitors reached; live chat and ticketing; live visitors; operating hours; basic analytics; live chat channels; 7-day trial |
| Growth | from $49.17/month | From 250 billable conversations; 10 seats; Starter features plus advanced analytics, user permissions, automatic chat assignment and reply, live typing preview, viewed-pages history, and macros; 7-day trial |
| Plus | from $300/month + monthly usage | Custom billable conversations; Growth features plus premium support, dedicated success manager, discounted usage rates, departments, multiproject, custom branding and limits, OpenAPI, custom seats, larger attachments, and wire transfer |
| Premium | Contact for pricing | Custom billable conversations; everything in Plus plus from 3,000 Lyro AI conversations, guaranteed 50% Lyro resolution rate, pay-per-resolution billing, mobile SDK, AI insights and CSAT, advanced Copilot, custom analytics, compliance and SSO |
| Lyro AI Agent standalone | from $32.50/month | From 50 Lyro AI conversations; human handoff; customizable style; knowledge-based responses; available as a stand-alone product; 7-day trial |
| Flows standalone | from $24.17/month | From 2,000 visitors reached; data collection, quote requests and missed-conversation handling; available as a stand-alone product; 7-day trial |
Captured plan boundaries
| Captured boundary | Captured scope |
|---|---|
| Billable conversation | Any live chat, ticket, email or social conversation containing a human-agent message; unanswered visitor messages and replies from Flows or Lyro are not counted |
| Conversation billing | One billable conversation per thread, regardless of message count; spam or messages that do not require a reply are not billed |
| Lyro conversation | Any integrated customer interaction with at least one Lyro AI reply, counted once even if Lyro replies multiple times or the visitor returns |
| Trial | 7-day free trial without a credit card; after trial, accounts downgrade to Free unless upgraded |
| Seats and refresh | Up to 10 agents on self-serve plans and custom seats on Plus; paid Lyro and Flows quotas refresh 30 days after payment |
| Add-on | No Tidio branding is a $16.67/month add-on |
Captured billing and usage rules
The captured USD prices are from the annual view, which Tidio labels “Annually (2 months free).” Free includes 50 billable conversations, 10 seats, the first 50 Lyro conversations for life, and the first 100 Flows visitors. Starter costs $24.17/month for 100 billable conversations.
Growth starts at $49.17/month from 250 billable conversations. It adds advanced analytics, permissions, automatic chat assignment and reply, live typing preview, viewed-pages history, and macros while retaining 10 seats and the 7-day trial.
Plus starts at $300/month plus monthly usage and uses custom billable conversation quotas. It adds premium support, a dedicated success manager, discounted usage rates, departments, multiproject, custom branding and limits, OpenAPI, custom seats, larger attachments, and wire-transfer payment. Premium is quote-based and adds the high-volume Lyro, analytics, compliance and managed-service features listed above.
Lyro AI Agent and Flows can be purchased standalone. The captured standalone entry prices are from $32.50/month for 50 Lyro AI conversations and from $24.17/month for 2,000 Flows visitors reached. Exact rates at other usage levels are not inferred.
Pricing and no-inference rules
Monthly-view prices, exact custom quotas, taxes, regional currency prices, annual-renewal changes, and nonpublic discounts are not inferred.
Current Tidio offers
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Check the Best Deals page for current verified offers.