ChatBot.com Pricing 2026: What You Actually Pay
ChatBot.com’s captured pricing page shows Essential at $19 per user/month billed yearly ($25 monthly), Growth at $79 yearly ($99 monthly), and custom Enterprise. Featured cards include 10 and 200 AI resolutions/month; 50 extra resolutions cost $49.50 and 100,000 extra API calls cost $29.50. A 14-day trial requires no credit card. Prices verified against ChatBot.com’s official pricing page on 2026-10-17.
Verified: ChatBot pricing and fit checklist
14-day free trial; Essential is USD 19 per user/month and Growth is USD 79 per user/month when billed yearly, with savings up to 24%.
Verified: 2026-10-07
See the verified offer →Compare pricing plans: captured yearly and monthly rates
| Plan | Price per user (billed yearly) | Price per user (billed monthly) | Highlighted captured scope |
|---|---|---|---|
| Essential | $19 /user /month, billed yearly | $25 /user /month | For small teams earning their first revenue from chat: 1 AI Agent, AI Copilot, 10 AI resolutions/month, 5 reply suggestions, 5 AI text edits, inbox and ticketing, workflow automation, human takeover, website chat, Messenger, WhatsApp, SMS (Twilio), Shopify selling, 3 proactive campaigns, and 50 live visitors tracked |
| Growth | $79 /user /month, billed yearly | $99 /user /month | For scaling teams that want chat to drive revenue: 10 AI Agents, 200 AI resolutions/month, 50 reply suggestions, 100 AI text edits, chat topics insights, chat supervision and takeover, shared canned responses, team performance reports, agent activity reports, unlimited chat history, automated tags, 10 workflow rules, 1,000 workflow executions, 30 proactive campaigns, 10,000 campaign impressions, and 400 live visitors tracked |
| Enterprise | Custom annual plan | Custom | Custom AI, built and run for you: custom AI agents, resolutions and skills, tailored workflow automation, plugged into your data, on-demand reporting, flexible scaling and usage limits, support from Product Expert, personalized onboarding, product training for your team, direct engineering support, security assistance, SOC 2 Type 2, SLAs/legal review, alternative payment terms, white-label widget, and SSO and audit logs |
AI limits and optional packages
| Captured boundary | Essential | Growth | Enterprise |
|---|---|---|---|
| Included AI resolutions | 10 resolutions per month (120 resolutions per year) | 200 resolutions per month (2,400 resolutions per year) | Custom |
| Extra AI resolutions package (50) | $49.50 | $49.50 | Custom |
| Custom skills | 10 | 10 | Custom |
| Included workflow rules | 3 | 10 | Custom |
| Included workflow executions | 300 | 1,000 | Custom |
| Proactive campaigns impressions | 1,000 | 10,000 | Custom |
| Included API calls | 10,000 per month | 20,000 per month | Custom |
| 100,000 API calls package | $29.50 | $29.50 | Custom |
| Files & data storage | 2 GB + 50 MB /user | 15 GB + 100 MB /user | Custom |
Trial, billing, and compliance boundaries
The pricing page exposes Billed yearly and Billed monthly controls. Its yearly card is per user, per month, billed yearly and says “Pay yearly. Save up to 24%.” The comparison table separately captures monthly rates of $25 for Essential and $99 for Growth; Enterprise is custom. No undiscounted renewal, currency conversion, or contract term is inferred.
Both featured plans show a free 14-day trial with no credit card required. The hero also says “Start free,” but the captured page does not expand the free-plan FAQ answer, so no permanent free plan is inferred.
AI resolutions, reply suggestions, AI text edits, API calls, workflow rules and executions, storage, campaigns, visitors, teams, and custom skills are usage limits. Package prices are captured only as listed above; unlisted overage or renewal terms are not inferred.
The captured Enterprise section presents SOC 2 Type 2, SLAs, legal and compliance review, alternative payment terms, white-label widget, SSO, and audit logs as vendor claims. ChatBot.com is a Text, Inc. product; social proof and FAQ titles are not treated as pricing promises.
Current ChatBot.com offers
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