CloudTalk Pricing 2026: What You Actually Pay
CloudTalk's captured annual euro card shows Starter at €25 per user/month, Essential at €29, and Expert at €49 with a minimum of three licenses. Annual billing is advertised as saving 3+ months, or approximately 30%. A 14-day free trial and custom quotes are available. Prices verified against CloudTalk's official pricing page on 2026-10-17.
Captured annual euro plans
| Plan | Annual-view user rate | Minimum licenses | Domestic calling boundary | Highlighted scope |
|---|---|---|---|---|
| Starter | €25 /User /month, billed annually | 1 | 500 domestic outbound minutes/user/month across EU, UK, Iceland, and Norway | Call recording/tags/transfers, queues and callback, visual call flows, business-hours routing, IVR/skill routing, VIP queues, web dialer, basic dashboards, live monitoring, reporting, local numbers in 160+ countries, porting, anti-spam protection, and 24/7 chat/email/phone support |
| Essential | €29 /User /month, billed annually | 1 | Unlimited domestic calls across EU, UK, Iceland, and Norway | Advanced call handling, smart dialer, standard CRM/helpdesk/ATS integrations, APIs and data sync, workflow designer, CloudTalk MCP, webhooks, messaging channels, and 24/7 chat/email/phone support |
| Expert | €49 /User /month, billed annually | 3 | Unlimited domestic calls across EU, UK, Iceland, and Norway | Everything in Essential plus preview/power dialing, included parallel dialer up to 10 lines, advanced monitoring/coaching, real-time analytics and wallboards, Salesforce ecosystem integration, and 24/7 chat/email/phone support |
Published add-on rates
| Add-on | Captured price | Boundary |
|---|---|---|
| Power Dialer | €15 /User /month, billed annually | Already included in Expert; sequential dialing, controls, voicemail drop, recording, notes, tags, history, outcomes, and reschedule labels |
| Parallel Dialer | €39 /User /month, billed annually | Dial up to 10 numbers at once, automatic answering-machine detection/skip, auto voicemail drop, live-conversation focus, and queued re-attempts |
| AI Conversation Intelligence | €9 /User /month, billed annually | Insights, summaries, searchable transcripts, AI notes, topic extraction, talk/listen ratio, sentiment, call scoring, and PDF/CRM export |
| AI Voice Agents | €99 starting from 200 minutes/month | AI receptionist and specialist agents, 70+ languages/accents, customizable skills, personalized conversations, integrations, and volume discounts |
| Branded Caller ID | From €0.07 per call | US/UK numbers, carrier-verified registration, supported-network name display, optional logo where available, and volume-varying pricing |
| Spam Remediation | Custom | US numbers, CloudTalk-managed setup, carrier-level registration, live monitoring/remediation, and scaling for high-volume US outbound teams |
Trial, currency, and compliance boundaries
CloudTalk offers a 14-day free trial and custom quotes. The captured card is billed annually in EUR. A region/currency selector exists, but alternate regional or monthly prices are not shown in the captured card and are not inferred.
All plans advertise SOC 2, GDPR, and HIPAA; anti-spam number registration; and 24/7 chat/email support. The page also lists phone support on each plan card. Free internal and inbound calls are included. Local numbers are available in more than 160 countries.
Starter lists 500 domestic outbound minutes per user/month across the EU, UK, Iceland, and Norway. Essential and Expert replace that cap with unlimited domestic calls in the same geography. International SMS/MMS, WhatsApp inbound/outbound, branded caller ID, parallel dialer on Starter/Essential, AI Conversation Intelligence, and several advanced features are add-ons or gated upgrades.
Current CloudTalk offers
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Check the Best Deals page for current verified offers.