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Crisp Pricing 2026: What You Actually Pay

Crisp’s official 2026-10-19 capture lists Free at $0 forever, Mini at $45 per workspace/month, Essentials at $95, and Plus at $295. Seat, AI-credit, inbox, chatbot, knowledge-base, analytics, ticketing, automation, white-label, and support boundaries are retained.

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Captured USD workspace plans

PlanCaptured boundaryPositioning
Free$0 forever; 2 seats; no AI creditsBasic chat and inbox
Mini$45 per workspace/month; 4 seats; $5 AI creditsEarly-stage teams
Essentials$95 per workspace/month; 10 seats; $25 AI creditsFull support platform
Plus$295 per workspace/month; 20+ seats; $75 AI creditsAI-first omnichannel suite
EnterpriseCustom routeCustom requirements

Captured support boundaries

BoundaryFreeMiniEssentialsPlus
Seats241020+
Included AI creditsNone$5$25$75
Website chat and shared inboxIncludedIncludedIncludedIncluded
Mobile apps and Chat SDKsIncludedIncludedIncludedIncluded
Shared email inbox and custom domainNot includedIncludedIncludedIncluded
Shortcuts, triggers, private notes, internal searchNot includedIncludedIncludedIncluded
Customer data, omnichannel inbox, automation, AI chatbotNot includedNot includedIncludedIncluded
Knowledge base, analytics, routing/assignmentNot includedNot includedIncludedIncluded
Ticketing, 100+ integrations, white labelNot includedNot includedNot includedIncluded
Enhanced limits and advanced analyticsNot includedNot includedNot includedIncluded

Billing and no-inference rules

Every plan is a flat monthly workspace price and every plan can be tried free for 14 days with full feature access. Free has 2 seats and no AI credits; Mini has 4 seats and $5 of AI credits; Essentials has 10 seats and $25; Plus has 20+ seats and $75.

Mini adds a shared email inbox, shortcuts, triggers, private notes, custom email domain, unlimited retention, and internal search. Essentials adds customer data management, omnichannel inbox, workflow automation, AI chatbot, knowledge base, analytics, and routing. Plus adds the AI-first suite, unlimited task automations, ticketing, 100+ integrations, white labelling, enhanced limits, and advanced analytics. Enterprise uses a custom route.

Taxes, checkout totals, currency conversion, seat-overage prices, extra AI-credit prices, Enterprise pricing, regional payment rules, and limits not shown are not inferred.

Current Crisp offers

Dealuva publishes only offers verified against official sources.

Check the Best Deals page for current verified offers.

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