Precios de Crisp 2026: lo que realmente pagas
La captura oficial del 2026-10-19 muestra Free a $0 para siempre, Mini a $45 por workspace/mes, Essentials a $95 y Plus a $295. Se conservan asientos, créditos IA, bandeja, chatbot, base de conocimiento, analítica, tickets, automatización, white-label y soporte.
Captured USD workspace plans - Comparación
| Plan | Captured boundary | Positioning |
|---|---|---|
| Free | $0 forever; 2 seats; no AI credits | Basic chat and inbox |
| Mini | $45 per workspace/month; 4 seats; $5 AI credits | Early-stage teams |
| Essentials | $95 per workspace/month; 10 seats; $25 AI credits | Full support platform |
| Plus | $295 per workspace/month; 20+ seats; $75 AI credits | AI-first omnichannel suite |
| Enterprise | Custom route | Custom requirements |
Captured support boundaries - Comparación
| Boundary | Free | Mini | Essentials | Plus |
|---|---|---|---|---|
| Seats | 2 | 4 | 10 | 20+ |
| Included AI credits | None | $5 | $25 | $75 |
| Website chat and shared inbox | Included | Included | Included | Included |
| Mobile apps and Chat SDKs | Included | Included | Included | Included |
| Shared email inbox and custom domain | Not included | Included | Included | Included |
| Shortcuts, triggers, private notes, internal search | Not included | Included | Included | Included |
| Customer data, omnichannel inbox, automation, AI chatbot | Not included | Not included | Included | Included |
| Knowledge base, analytics, routing/assignment | Not included | Not included | Included | Included |
| Ticketing, 100+ integrations, white label | Not included | Not included | Not included | Included |
| Enhanced limits and advanced analytics | Not included | Not included | Not included | Included |
Billing and no-inference rules - Comparación
Cada plan tiene un precio plano mensual por workspace y se puede probar gratis 14 días con acceso completo. Free tiene 2 asientos y sin créditos IA; Mini 4 asientos y $5; Essentials 10 y $25; Plus 20+ y $75.
Mini añade bandeja compartida, atajos, disparadores, notas privadas, dominio propio, retención ilimitada y búsqueda interna. Essentials añade gestión de datos, bandeja omnicanal, automatización, chatbot IA, base de conocimiento, analítica y enrutamiento. Plus añade suite AI-first, automatización ilimitada, tickets, 100+ integraciones, white-label, límites mejorados y analítica avanzada. Enterprise es personalizado.
Impuestos, totales, conversión, excedentes de asientos, créditos IA adicionales, precio Enterprise, regiones de pago y límites no mostrados no se infieren.
Current Crisp offers - Comparación
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