SurveySparrow Pricing 2026: What You Actually Pay
SurveySparrow's captured pricing page shows a Forever Free Plan, Basic at £19 per month billed yearly, Starter at £39, Business at £79, and custom Enterprise pricing. Exclusive features can be tried for 14 days. The page offers Quarterly and Yearly billing controls and advertises savings of up to 40%, but only the yearly card rates are retained, so Dealuva does not infer quarterly prices. Prices verified against SurveySparrow's official pricing page on 2026-10-17.
Captured yearly-view plans
| Plan | Captured yearly-view price | Annual response limit | Users | Highlighted scope |
|---|---|---|---|---|
| Forever Free | £0 | 75 responses per quarter | 1 | Three active Classic surveys, one active CX survey, 10 questions per survey, 1,000 contacts, 200 emails, two Echo Agents, no API calls, and no Document Generator credits |
| Basic | £19 per month, billed yearly | 2,500 responses / yr | 1 | Email surveys, partial responses, display and skip logic, respondent email notifications, Slack plus 5+ integrations, and 24x5 email support |
| Starter | £39 per month, billed yearly | 15,000 responses / yr | 1 | Everything in Basic plus embedded email surveys, survey translation, post-completion redirects, HubSpot plus 10+ integrations, and 24x5 email support |
| Business | £79 per month, billed yearly | 36,000 responses / yr | 3 | Everything in Starter plus custom branding, advanced question types, workflows and webhooks, respondent location tracking, Zendesk plus 12+ integrations, and 24x5 chat support |
| Enterprise | Contact us | Custom limit | 3+ | Everything in Business plus CSS customization, auto-translation to 130+ languages, custom dashboard widgets, key-driver analysis, available HIPAA compliance, Power BI plus 25+ integrations, and a dedicated CSM |
Usage-limit matrix
| Usage boundary | Forever Free | Basic | Starter | Business | Enterprise |
|---|---|---|---|---|---|
| Users | 1 | 1 | 1 | 3 | Custom |
| Active Classic surveys | 3 | 100 | 1k | 1k | Unlimited |
| Active CX surveys | 1 | 1 | 1 | 1 | Custom |
| Questions per survey | 10 | Unlimited | Unlimited | Unlimited | Unlimited |
| Responses | 75 per quarter | 2,500 | 15k | 36k | Custom |
| Contacts | 1k | 10k | 20k | 200k | Custom |
| Emails | 200 | 7,500 | 45k | 108k | Custom |
| Echo Agents | 2 | 25 | 25 | 25 | Custom |
| Document Generator credits | None | None | None | 40 | Custom |
| API calls per day | 0 | 500 | 1,000 | 1,000 | Custom |
Plan distinctions
Forever Free provides a small evaluation boundary: 75 quarterly responses, three Classic surveys, one CX survey, ten questions per survey, 1,000 contacts, 200 emails, two Echo Agents, no API calls, and no Document Generator credits. Basic raises the response ceiling to 2,500 annually and unlocks 100 Classic surveys, unlimited questions, 10,000 contacts, 7,500 emails, 25 Echo Agents, and 500 API calls per day.
Starter increases annual responses to 15,000, contacts to 20,000, emails to 45,000, and API calls to 1,000 daily while adding embedded email surveys, translation, redirects, and the HubSpot integration tier. Business supplies three users, 36,000 annual responses, 200,000 contacts, 108,000 emails, 40 Document Generator credits, custom branding, advanced question types, automation, location tracking, and chat support. Enterprise converts the major limits to custom quantities and adds enterprise governance, translation, analytics, integration, compliance, and dedicated-support capabilities.
Trial, billing, and add-on boundaries
Exclusive features can be tried for 14 days, or a customer can continue on the Forever Free Plan. The captured billing controls list Quarterly and Yearly with savings of up to 40%, but only yearly prices of £19, £39, and £79 are exposed. No quarterly card price is inferred or calculated.
Additional users cost £49 per user per month. Additional responses and additional API calls are available by contacting SurveySparrow; their custom prices are not listed in the captured page.
Current SurveySparrow offers
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Check the Best Deals page for current verified offers.