Intercom 2026年价格:实际支付
Intercom官方2026-10-21捕获(USD)列出Essential每席位每月$19($29带删除线并标注新客户省35%)、Advanced $85、Expert $132,所有套餐均含Fin AI Agent,Fin每次解决$0.99起。
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捕获的USD价格(每席位)
| Plan | Captured per-seat price | Captured scope |
|---|---|---|
| Essential | $19 per seat/mo (shown with $29 struck and a New customers save 35% note) | Fin for service, sales, and ecommerce; Messenger; shared inbox and ticketing; pre-built reports; public help center |
| Advanced | $85 per seat/mo | Every Essential feature plus multiple team inboxes, workflows automation builder, round robin assignment, private and multilingual help center, and 20 free Lite seats |
| Expert | $132 per seat/mo | Every Advanced feature plus SSO and identity management, HIPAA support, SLAs, and multibrand Messenger |
| Fin AI Agent | From $0.99 per Fin outcome | Included across all plans as the AI agent layer |
捕获的套餐边界
| Captured boundary | Captured scope |
|---|---|
| Essential | Fin AI Agent included; customer support for individuals, startups, and small businesses |
| Advanced adds | Multiple team inboxes; workflows automation builder; round robin assignment; private and multilingual help center; 20 free Lite seats |
| Expert adds | SSO and identity management; HIPAA support; service level agreements; multibrand Messenger |
| Add-on captured | Proactive Support Plus at $99/mo with Posts, Checklists, Product Tours, Surveys, and Series campaign builder |
捕获的计费与禁止推断规则
| Billing boundary | Captured rule |
|---|---|
| Billing toggle | Billed annually or Billed monthly options displayed |
| New-customer offer | Essential card displays a New customers save 35% note with the struck $29 price |
| Fin pricing | Priced per resolved outcome from $0.99 per Fin outcome |
| Estimator | Get an estimate widget computes team cost from your needs |
价格与禁止推断规则
捕获的每席位价格为Essential每席位每月$19($29带删除线并标注新客户省35%)、Advanced每席位每月$85、Expert每席位每月$132。所有套餐均包含Fin AI Agent(每次解决$0.99起),页面提供年付和月付选项。
Essential涵盖服务、销售和电商的Fin、Messenger、共享收件箱与工单、预置报表和公开帮助中心。Advanced增加多个团队收件箱、工作流自动化构建器、轮询分配、私有多语言帮助中心和20个免费Lite席位。Expert增加SSO与身份管理、HIPAA支持、SLA和多品牌Messenger。
Proactive Support Plus附加项捕获为每月$99,含Posts、Checklists、Product Tours、Surveys和Series营销活动构建器,估算小组件可按需求计算团队成本。
不推断GBP或其他非USD价格、各档位无折扣的月付价格、Lite席位超额定价、Fin结果量折扣、税费和非公开折扣。
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