Freshdesk-Preise 2026: Was Sie zahlen
Die offizielle Erfassung vom 22. Oktober 2026 listet Growth zu $19/Agent/Monat jährlich abgerechnet, Pro zu $55 und Enterprise zu $89. Die Seite zeigt 20% Jahresersparnis, Freddy AI/Copilot Add-Ons, Day Passes sowie Connector/MCP-Preise.
Erfasste USD-Pläne
| Plan | Captured annual boundary | Captured positioning |
|---|---|---|
| Growth | $19/agent/month, billed annually | Launch AI-powered service over email |
| Pro | $55/agent/month, billed annually | Scale AI-powered service across the business; most popular |
| Enterprise | $89/agent/month, billed annually | Enterprise-grade, AI-powered service |
Erfasste Freddy AI- und Nutzungs-Add-Ons
| Add-on or usage boundary | Captured price |
|---|---|
| Additional Freddy AI Agent sessions | $49/100 sessions |
| Freddy AI Agent included allowance | First 500 sessions on Growth, Pro, and Enterprise |
| Day passes | Growth $2/pass; Pro $7/pass; Enterprise $12/pass |
| Connector app tasks | $80/5,000 tasks |
| MCP actions | $15/1,000 actions |
| Freddy AI Copilot | $29/agent/month on Pro and Enterprise |
Erfasste Plan-Grenzen
| Boundary | Growth | Pro | Enterprise |
|---|---|---|---|
| Freddy AI Agent allowance | First 500 sessions | First 500 sessions | First 500 sessions |
| Ticketing/shared inbox | Included | Included through Growth | Included through Growth |
| Customer portal/knowledge base | Included | Included through Growth | Included through Growth |
| Analytics/reporting | Out-of-the-box analytics/reporting | Custom dashboards/reporting | Included through Pro |
| Threads and tasks | Included | Included through Growth | Included through Growth |
| Roles and permissions | Included | Included through Growth | Included through Growth |
| Multilingual helpdesk | Not included | Included | Included through Pro |
| Intelligent routing | Not shown | Included | Included through Pro |
| Multiple SLA policies | Not shown | Included | Included through Pro |
| External collaborators | Not shown | Included; 5,000 collaborators shown | Included through Pro |
| Freddy AI Insights | Not shown | Not shown | Included |
| Skill-based routing | Not shown | Not shown | Included |
| Sandbox | Not shown | Not shown | Included |
| Audit logs | Not shown | Not shown | Included |
| Allowed domains/IP whitelisting | Not shown | Not shown | Included |
| SAML SSO | Not shown | Included | Included |
| Role-based access control | Included | Included | Included |
Erfasste Billing- und Nichtinferenzregeln
| Billing boundary | Captured rule |
|---|---|
| Billing controls | Save 20% Annually; Monthly toggle displayed |
| Captured prices | Annual-state prices only |
| Paid trial | Try it free on Growth, Pro, and Enterprise |
| Monthly prices | Not retained; not inferred |
Preis- und Nichtinferenzregeln
Die erfassten Jahrespreise sind Growth $19/Agent/Monat, Pro $55/Agent/Monat und Enterprise $89/Agent/Monat, jeweils jährlich abgerechnet. Die Seite zeigt Save 20% Annually und einen Monthly Toggle, aber Monatspreise fehlen im erhaltenen Jahresrender.
Growth enthält Freddy AI Agent mit den ersten 500 Sessions, Ticketing/Shared Inbox, Customer Portal, Knowledge Base, Reporting, Threads/Tasks und Roles/Permissions. Pro ergänzt mehrsprachigen Helpdesk, individuelle Dashboards/Reports, Intelligent Routing, mehrere SLA-Policies, externe Collaborators und Freddy AI Copilot für $29/Agent/Monat.
Enterprise enthält Pro-Umfang plus Zugriff auf alle AI/Helpdesk-Funktionen, Freddy AI Insights, Skill-based Routing, Sandbox, Audit Logs, Allowed Domains/IP Whitelisting und Freddy AI Copilot für $29/Agent/Monat. Der Vergleich zeigt 5.000 Collaborators inklusive in Pro und Enterprise.
Add-Ons erfassen zusätzliche AI-Agent-Sessions für $49/100 Sessions; Day Passes für $2/$7/$12 je Plan; Connector App Tasks für $80/5.000 Tasks; und MCP Actions für $15/1.000 Actions. Monatspreise, Jahressummen, Steuern, Umrechnung, nichtöffentliche Rabatte, nicht gezeigte Limits und regionale Regeln werden nicht abgeleitet.
Aktuelle Freshdesk-Angebote
Dealuva veröffentlicht Angebote erst nach Prüfung gegen offizielle Quellen.
Sehen Sie sich die Seite Beste Angebote für aktuelle geprüfte Angebote an.