Precios de Freshdesk 2026: qué pagas
La captura oficial del 22 de octubre de 2026 muestra Growth a $19/agente/mes facturado anual, Pro a $55 y Enterprise a $89. La página también muestra ahorro del 20% anual, add-ons Freddy AI/Copilot, pases diarios y precios de tareas/acciones MCP.
Precios USD capturados
| Plan | Captured annual boundary | Captured positioning |
|---|---|---|
| Growth | $19/agent/month, billed annually | Launch AI-powered service over email |
| Pro | $55/agent/month, billed annually | Scale AI-powered service across the business; most popular |
| Enterprise | $89/agent/month, billed annually | Enterprise-grade, AI-powered service |
Add-ons y precios de uso de Freddy AI capturados
| Add-on or usage boundary | Captured price |
|---|---|
| Additional Freddy AI Agent sessions | $49/100 sessions |
| Freddy AI Agent included allowance | First 500 sessions on Growth, Pro, and Enterprise |
| Day passes | Growth $2/pass; Pro $7/pass; Enterprise $12/pass |
| Connector app tasks | $80/5,000 tasks |
| MCP actions | $15/1,000 actions |
| Freddy AI Copilot | $29/agent/month on Pro and Enterprise |
Límites capturados de los planes
| Boundary | Growth | Pro | Enterprise |
|---|---|---|---|
| Freddy AI Agent allowance | First 500 sessions | First 500 sessions | First 500 sessions |
| Ticketing/shared inbox | Included | Included through Growth | Included through Growth |
| Customer portal/knowledge base | Included | Included through Growth | Included through Growth |
| Analytics/reporting | Out-of-the-box analytics/reporting | Custom dashboards/reporting | Included through Pro |
| Threads and tasks | Included | Included through Growth | Included through Growth |
| Roles and permissions | Included | Included through Growth | Included through Growth |
| Multilingual helpdesk | Not included | Included | Included through Pro |
| Intelligent routing | Not shown | Included | Included through Pro |
| Multiple SLA policies | Not shown | Included | Included through Pro |
| External collaborators | Not shown | Included; 5,000 collaborators shown | Included through Pro |
| Freddy AI Insights | Not shown | Not shown | Included |
| Skill-based routing | Not shown | Not shown | Included |
| Sandbox | Not shown | Not shown | Included |
| Audit logs | Not shown | Not shown | Included |
| Allowed domains/IP whitelisting | Not shown | Not shown | Included |
| SAML SSO | Not shown | Included | Included |
| Role-based access control | Included | Included | Included |
Facturación y reglas de no inferencia capturadas
| Billing boundary | Captured rule |
|---|---|
| Billing controls | Save 20% Annually; Monthly toggle displayed |
| Captured prices | Annual-state prices only |
| Paid trial | Try it free on Growth, Pro, and Enterprise |
| Monthly prices | Not retained; not inferred |
Reglas de precios y de no inferencia
Los precios anuales capturados son Growth a $19/agente/mes, Pro a $55/agente/mes y Enterprise a $89/agente/mes, todos facturados anualmente. La página muestra Save 20% Annually y un selector Monthly, pero los precios mensuales no aparecen en la renderización anual.
Growth incluye Freddy AI Agent con las primeras 500 sesiones, ticketing/bandeja compartida, portal de clientes, base de conocimientos, informes listos para usar, threads/tareas y roles/permisos. Pro añade helpdesk multilingüe, paneles/informes personalizados, routing inteligente, múltiples SLA, colaboradores externos y Freddy AI Copilot a $29/agente/mes.
Enterprise incluye el alcance Pro más acceso a todas las funciones de IA/helpdesk, Freddy AI Insights, routing por habilidades, sandbox, registros de auditoría, dominios permitidos/IP whitelisting y Freddy AI Copilot a $29/agente/mes. La comparación muestra 5.000 colaboradores incluidos en Pro y Enterprise.
Los add-ons retienen sesiones adicionales de AI Agent a $49/100 sesiones; pases diarios de $2/$7/$12 por plan; tareas de connector app a $80/5.000 tareas; y acciones MCP a $15/1.000 acciones. No se infieren precios mensuales, totales anuales, impuestos, conversión, descuentos no públicos, cuotas no mostradas ni reglas regionales.
Ofertas actuales de Freshdesk
Dealuva solo publica ofertas después de comprobarlas con fuentes oficiales.
Consulta la página Mejores Ofertas para ver ofertas verificadas actuales.