Tarifs Freshdesk 2026 : ce que vous payez
La capture officielle du 22 octobre 2026 liste Growth à 19 $/agent/mois facturé annuellement, Pro à 55 $ et Enterprise à 89 $. La page indique aussi 20% d’économie annuelle, add-ons Freddy AI/Copilot, day passes et tarifs d’actions MCP.
Prix USD capturés
| Plan | Captured annual boundary | Captured positioning |
|---|---|---|
| Growth | $19/agent/month, billed annually | Launch AI-powered service over email |
| Pro | $55/agent/month, billed annually | Scale AI-powered service across the business; most popular |
| Enterprise | $89/agent/month, billed annually | Enterprise-grade, AI-powered service |
Add-ons et prix d’usage Freddy AI capturés
| Add-on or usage boundary | Captured price |
|---|---|
| Additional Freddy AI Agent sessions | $49/100 sessions |
| Freddy AI Agent included allowance | First 500 sessions on Growth, Pro, and Enterprise |
| Day passes | Growth $2/pass; Pro $7/pass; Enterprise $12/pass |
| Connector app tasks | $80/5,000 tasks |
| MCP actions | $15/1,000 actions |
| Freddy AI Copilot | $29/agent/month on Pro and Enterprise |
Limites capturées des offres
| Boundary | Growth | Pro | Enterprise |
|---|---|---|---|
| Freddy AI Agent allowance | First 500 sessions | First 500 sessions | First 500 sessions |
| Ticketing/shared inbox | Included | Included through Growth | Included through Growth |
| Customer portal/knowledge base | Included | Included through Growth | Included through Growth |
| Analytics/reporting | Out-of-the-box analytics/reporting | Custom dashboards/reporting | Included through Pro |
| Threads and tasks | Included | Included through Growth | Included through Growth |
| Roles and permissions | Included | Included through Growth | Included through Growth |
| Multilingual helpdesk | Not included | Included | Included through Pro |
| Intelligent routing | Not shown | Included | Included through Pro |
| Multiple SLA policies | Not shown | Included | Included through Pro |
| External collaborators | Not shown | Included; 5,000 collaborators shown | Included through Pro |
| Freddy AI Insights | Not shown | Not shown | Included |
| Skill-based routing | Not shown | Not shown | Included |
| Sandbox | Not shown | Not shown | Included |
| Audit logs | Not shown | Not shown | Included |
| Allowed domains/IP whitelisting | Not shown | Not shown | Included |
| SAML SSO | Not shown | Included | Included |
| Role-based access control | Included | Included | Included |
Facturation et règles de non-inférence capturées
| Billing boundary | Captured rule |
|---|---|
| Billing controls | Save 20% Annually; Monthly toggle displayed |
| Captured prices | Annual-state prices only |
| Paid trial | Try it free on Growth, Pro, and Enterprise |
| Monthly prices | Not retained; not inferred |
Règles de tarification et de non-inférence
Les prix annuels capturés sont Growth à 19 $/agent/mois, Pro à 55 $/agent/mois et Enterprise à 89 $/agent/mois, tous facturés annuellement. La page affiche Save 20% Annually et un contrôle Monthly, mais les prix mensuels sont absents du rendu annuel.
Growth inclut Freddy AI Agent avec les 500 premières sessions, ticketing/boîte partagée, portail client, base de connaissances, rapports prêts à l’emploi, threads/tâches et rôles/permissions. Pro ajoute helpdesk multilingue, tableaux de bord/rapports personnalisés, routage intelligent, multiples SLA, collaborateurs externes et Freddy AI Copilot à 29 $/agent/mois.
Enterprise inclut le périmètre Pro plus accès à toutes les fonctions IA/helpdesk, Freddy AI Insights, routage par compétences, sandbox, journaux d’audit, domaines autorisés/IP whitelisting et Freddy AI Copilot à 29 $/agent/mois. La comparaison montre 5 000 collaborateurs inclus sur Pro et Enterprise.
Les add-ons retiennent sessions AI Agent supplémentaires à 49 $/100 sessions ; day passes à 2 $/7 $/12 $ selon l’offre ; connector app tasks à 80 $/5 000 tâches ; et actions MCP à 15 $/1 000 actions. Prix mensuels, totaux annuels, taxes, conversion, remises non publiques, quotas non affichés et règles régionales ne sont pas inférés.
Offres Freshdesk actuelles
Dealuva publie des offres uniquement après vérification auprès de sources officielles.
Consultez la page Meilleures Offres pour les offres vérifiées actuelles.