Freshdesk 2026年料金：実際の支払額
2026年10月22日の公式キャプチャでは、Growthは年間請求$19/エージェント/月、Proは$55、Enterpriseは$89です。ページには年間20%節約表示、Freddy AI/Copilotアドオン、デイパス、コネクタ/MCPアクション価格もあります。
キャプチャされたUSDプラン
| Plan | Captured annual boundary | Captured positioning |
|---|---|---|
| Growth | $19/agent/month, billed annually | Launch AI-powered service over email |
| Pro | $55/agent/month, billed annually | Scale AI-powered service across the business; most popular |
| Enterprise | $89/agent/month, billed annually | Enterprise-grade, AI-powered service |
キャプチャされたFreddy AIアドオンと従量境界
| Add-on or usage boundary | Captured price |
|---|---|
| Additional Freddy AI Agent sessions | $49/100 sessions |
| Freddy AI Agent included allowance | First 500 sessions on Growth, Pro, and Enterprise |
| Day passes | Growth $2/pass; Pro $7/pass; Enterprise $12/pass |
| Connector app tasks | $80/5,000 tasks |
| MCP actions | $15/1,000 actions |
| Freddy AI Copilot | $29/agent/month on Pro and Enterprise |
キャプチャされたプラン境界
| Boundary | Growth | Pro | Enterprise |
|---|---|---|---|
| Freddy AI Agent allowance | First 500 sessions | First 500 sessions | First 500 sessions |
| Ticketing/shared inbox | Included | Included through Growth | Included through Growth |
| Customer portal/knowledge base | Included | Included through Growth | Included through Growth |
| Analytics/reporting | Out-of-the-box analytics/reporting | Custom dashboards/reporting | Included through Pro |
| Threads and tasks | Included | Included through Growth | Included through Growth |
| Roles and permissions | Included | Included through Growth | Included through Growth |
| Multilingual helpdesk | Not included | Included | Included through Pro |
| Intelligent routing | Not shown | Included | Included through Pro |
| Multiple SLA policies | Not shown | Included | Included through Pro |
| External collaborators | Not shown | Included; 5,000 collaborators shown | Included through Pro |
| Freddy AI Insights | Not shown | Not shown | Included |
| Skill-based routing | Not shown | Not shown | Included |
| Sandbox | Not shown | Not shown | Included |
| Audit logs | Not shown | Not shown | Included |
| Allowed domains/IP whitelisting | Not shown | Not shown | Included |
| SAML SSO | Not shown | Included | Included |
| Role-based access control | Included | Included | Included |
キャプチャされた請求と推論禁止ルール
| Billing boundary | Captured rule |
|---|---|
| Billing controls | Save 20% Annually; Monthly toggle displayed |
| Captured prices | Annual-state prices only |
| Paid trial | Try it free on Growth, Pro, and Enterprise |
| Monthly prices | Not retained; not inferred |
料金と推論禁止ルール
キャプチャした年間状態価格は、Growth $19/エージェント/月、Pro $55/エージェント/月、Enterprise $89/エージェント/月で、いずれも年間請求です。ページはSave 20% AnnuallyとMonthlyトグルを表示しますが、保持された年間描画には月次価格がありません。
Growthは初回500セッション付きFreddy AI Agent、ticketing/shared inbox、customer portal/knowledge base、すぐに使えるanalytics、threads/tasks、roles/permissionsを含みます。Proは多言語helpdesk、カスタムdashboard/report、intelligent routing、複数SLA policy、外部collaborator、$29/エージェント/月のFreddy AI Copilotを追加します。
EnterpriseはPro範囲に加え、すべてのAI/helpdesk機能、Freddy AI Insights、skill-based routing、sandbox、audit logs、allowed domains/IP whitelisting、$29/エージェント/月のFreddy AI Copilotを含みます。比較ではProとEnterpriseに5,000collaboratorsが含まれると示されます。
アドオンは追加AI Agentセッション$49/100セッション、プラン別デイパス$2/$7/$12、コネクタタスク$80/5,000タスク、MCPアクション$15/1,000アクションを保持します。月次価格、年間合計、税、換算、非公開割引、未表示上限、地域規則は推論しません。
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