FreshService Preise 2026: Was Sie Zahlen
Die offizielle serverseitig gerenderte Erfassung von FreshService vom 23.10.2026 zeigt Starter für 19 $ pro Agent/Monat jährlich abgerechnet, Growth für 49 $, Pro für 99 $, und Enterprise zu individuellen Preisen. Freddy AI Copilot ist für 29 $ pro Agent/Monat auf allen Plänen verfügbar. Enterprise enthält Freddy AI Agent und Insights ohne zusätzliche Kosten. ITSM-Funktions- und Portalgrenzen werden beibehalten.
Erfasste USD-Planpreise
| Plan | Monthly (per agent) | Key features |
|---|---|---|
| Starter | $19/agent/month billed annually | Incident management, knowledge management, task management, support portal |
| Growth | $49/agent/month billed annually | Everything in Starter plus service catalog, SLA management, on-call management, cloud management |
| Pro | $99/agent/month billed annually | Everything in Growth plus problem management, change management, major incident management, workload management, release management, employee journeys |
| Enterprise | Custom | Everything in Pro plus sandbox, audit logs, Freddy AI Agent (Classic), Freddy AI Insights, up to 50 portals |
Erfasste KI-Add-on-Preise
| AI add-on | Price | Availability |
|---|---|---|
| Freddy AI Copilot | $29/agent/month | Available on all plans |
| Freddy AI Agent (Classic) | Included in Enterprise | Enterprise only |
| Freddy AI Insights | Included in Enterprise | Enterprise only |
Erfasste Funktionsgrenzen
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Channels (email, phone, chat, widget) | Included | Included | Included | Included |
| ServiceBot on MS Teams and Slack | Included | Included | Included | Included |
| Incident management | Included | Included | Included | Included |
| Knowledge management | Included | Included | Included | Included |
| Task management | Included | Included | Included | Included |
| CSAT surveys | Included | Included | Included | Included |
| Support portals | 1 portal | 1 portal | Up to 50 portals | Up to 50 portals |
| SLA management | Not included | Included | Included | Included |
| Service catalog | Not included | Included | Included | Included |
| MSP mode (multi-client portals) | Not included | Not included | Included | Included |
| Problem management | Not included | Not included | Included | Included |
| Change management (CAB) | Not included | Not included | Included | Included |
| Intelligent routing (availability and load) | Not included | Not included | Included | Included |
| Release management | Not included | Not included | Included | Included |
| Workload management | Not included | Not included | Included | Included |
| Experience Level Agreements (XLAs) | Not included | Not included | Included | Included |
| Sandbox environment | Not included | Not included | Not included | Included |
| Audit logs | Not included | Not included | Not included | Included |
Erfasste Preishinweise
Alle Pläne werden pro Agent pro Monat abgerechnet; die jährliche Abrechnung wird als Standard angezeigt, mit monatlicher Abrechnung ebenfalls verfügbar.
Freddy AI Copilot ist als kostenpflichtiges Add-on für 29 $ pro Agent pro Monat auf allen Plänen verfügbar.
Enterprise enthält Freddy AI Agent (Classic) und Freddy AI Insights ohne zusätzliche Kosten.
FreshService wird von über 74.000 Unternehmen weltweit vertraut.
Der Enterprise-Plan erfordert Kontaktaufnahme mit dem Vertrieb für individuelle Preise.
Preisregeln
Alle Preise, Funktionsgrenzen und Add-on-Details auf dieser Seite werden aus der offiziellen FreshService-Preiserfassung vom 23.10.2026 kopiert; kein Preis, Limit oder Feature wurde über das hinaus, was die Erfassung zeigt, abgeleitet oder projiziert.
Aktuelle FreshService-Angebote
Dealuva veröffentlicht nur Angebote, die gegen offizielle Quellen verifiziert wurden.
Erfasste Vergleichshöhepunkte
| Erfasstes Vergleichsdetail | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Support-Portale | 1 Portal | 1 Portal | Bis zu 50 Portale | Bis zu 50 Portale |
| SLA-Verwaltung | Nicht enthalten | Enthalten | Enthalten | Enthalten |
| MSP-Modus | Nicht enthalten | Nicht enthalten | Enthalten | Enthalten |
| Sandbox-Umgebung | Nicht enthalten | Nicht enthalten | Nicht enthalten | Enthalten |
Prüfen Sie die Beste Angebote-Seite für aktuelle verifizierte Angebote.