FreshService 定价 2026：您需支付的金额
FreshService 官方服务器端渲染捕获（2026-10-23 日期）显示 Starter 年付每代理每月 19 美元，Growth 49 美元，Pro 99 美元，Enterprise 定制价格。Freddy AI Copilot 可在所有计划中以每代理每月 29 美元使用。Enterprise 免费包含 Freddy AI Agent 与 Insights。ITSM 功能与门户边界均予保留。
联盟推广披露: 广告/联盟链接：Crover Ltd（Dealuva）可能获得佣金，您无需支付额外费用。
捕获的美元计划价格
| Plan | Monthly (per agent) | Key features |
|---|---|---|
| Starter | $19/agent/month billed annually | Incident management, knowledge management, task management, support portal |
| Growth | $49/agent/month billed annually | Everything in Starter plus service catalog, SLA management, on-call management, cloud management |
| Pro | $99/agent/month billed annually | Everything in Growth plus problem management, change management, major incident management, workload management, release management, employee journeys |
| Enterprise | Custom | Everything in Pro plus sandbox, audit logs, Freddy AI Agent (Classic), Freddy AI Insights, up to 50 portals |
捕获的 AI 附加组件价格
| AI add-on | Price | Availability |
|---|---|---|
| Freddy AI Copilot | $29/agent/month | Available on all plans |
| Freddy AI Agent (Classic) | Included in Enterprise | Enterprise only |
| Freddy AI Insights | Included in Enterprise | Enterprise only |
捕获的功能边界
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Channels (email, phone, chat, widget) | Included | Included | Included | Included |
| ServiceBot on MS Teams and Slack | Included | Included | Included | Included |
| Incident management | Included | Included | Included | Included |
| Knowledge management | Included | Included | Included | Included |
| Task management | Included | Included | Included | Included |
| CSAT surveys | Included | Included | Included | Included |
| Support portals | 1 portal | 1 portal | Up to 50 portals | Up to 50 portals |
| SLA management | Not included | Included | Included | Included |
| Service catalog | Not included | Included | Included | Included |
| MSP mode (multi-client portals) | Not included | Not included | Included | Included |
| Problem management | Not included | Not included | Included | Included |
| Change management (CAB) | Not included | Not included | Included | Included |
| Intelligent routing (availability and load) | Not included | Not included | Included | Included |
| Release management | Not included | Not included | Included | Included |
| Workload management | Not included | Not included | Included | Included |
| Experience Level Agreements (XLAs) | Not included | Not included | Included | Included |
| Sandbox environment | Not included | Not included | Not included | Included |
| Audit logs | Not included | Not included | Not included | Included |
捕获的定价说明
所有计划按代理按月计费；默认显示年付计费，同时也提供月付计费。
Freddy AI Copilot 可作为付费附加组件在所有计划中使用，每代理每月 29 美元。
Enterprise 免费包含 Freddy AI Agent（Classic）和 Freddy AI Insights。
FreshService 受全球 74,000 多家企业的信赖。
Enterprise 计划需联系销售获取定制价格。
定价规则
本页面所有价格、功能边界与附加组件详情均从 2026-10-23 日期的 FreshService 官方定价捕获中复制；未超出捕获所列内容推断或预测任何费率、限制或功能。
当前 FreshService 优惠
Dealuva 仅发布经官方来源验证的优惠。
捕获的比较要点
| 捕获的比较要点 | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| 支持门户 | 1 个门户 | 1 个门户 | 最多 50 个门户 | 最多 50 个门户 |
| SLA 管理 | 不包含 | 包含 | 包含 | 包含 |
| MSP 模式 | 不包含 | 不包含 | 包含 | 包含 |
| 沙盒环境 | 不包含 | 不包含 | 不包含 | 包含 |
请查看 热门优惠 页面了解当前已验证优惠。