FreshService 料金 2026：支払額の内訳
FreshService の公式サーバーレンダリング取得（2026-10-23 時点）では、Starter がエージェントあたり月 19 米ドル（年額請求）、Growth が 49 米ドル、Pro が 99 米ドル、Enterprise がカスタム価格です。Freddy AI Copilot は全プランでエージェントあたり月 29 米ドルで利用できます。Enterprise には Freddy AI Agent と Insights が追加料金なしで含まれます。ITSM 機能・ポータルの境界値をそのまま記録しています。
アフィリエイト開示: 広告／アフィリエイトリンク：Crover Ltd（Dealuva）は手数料を受け取る場合があります（追加費用はかかりません）。
取得した米ドルプライス
| Plan | Monthly (per agent) | Key features |
|---|---|---|
| Starter | $19/agent/month billed annually | Incident management, knowledge management, task management, support portal |
| Growth | $49/agent/month billed annually | Everything in Starter plus service catalog, SLA management, on-call management, cloud management |
| Pro | $99/agent/month billed annually | Everything in Growth plus problem management, change management, major incident management, workload management, release management, employee journeys |
| Enterprise | Custom | Everything in Pro plus sandbox, audit logs, Freddy AI Agent (Classic), Freddy AI Insights, up to 50 portals |
取得した AI アドオン価格
| AI add-on | Price | Availability |
|---|---|---|
| Freddy AI Copilot | $29/agent/month | Available on all plans |
| Freddy AI Agent (Classic) | Included in Enterprise | Enterprise only |
| Freddy AI Insights | Included in Enterprise | Enterprise only |
取得した機能境界
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Channels (email, phone, chat, widget) | Included | Included | Included | Included |
| ServiceBot on MS Teams and Slack | Included | Included | Included | Included |
| Incident management | Included | Included | Included | Included |
| Knowledge management | Included | Included | Included | Included |
| Task management | Included | Included | Included | Included |
| CSAT surveys | Included | Included | Included | Included |
| Support portals | 1 portal | 1 portal | Up to 50 portals | Up to 50 portals |
| SLA management | Not included | Included | Included | Included |
| Service catalog | Not included | Included | Included | Included |
| MSP mode (multi-client portals) | Not included | Not included | Included | Included |
| Problem management | Not included | Not included | Included | Included |
| Change management (CAB) | Not included | Not included | Included | Included |
| Intelligent routing (availability and load) | Not included | Not included | Included | Included |
| Release management | Not included | Not included | Included | Included |
| Workload management | Not included | Not included | Included | Included |
| Experience Level Agreements (XLAs) | Not included | Not included | Included | Included |
| Sandbox environment | Not included | Not included | Not included | Included |
| Audit logs | Not included | Not included | Not included | Included |
取得した料金ノート
すべてのプランはエージェントあたり月額で課金されます。年額請求がデフォルトで表示され、月額請求も利用できます。
Freddy AI Copilot は全プランでエージェントあたり月 29 米ドルの有料アドオンとして利用できます。
Enterprise には Freddy AI Agent（Classic）と Freddy AI Insights が追加料金なしで含まれます。
FreshService は世界中の 74,000 以上の企業に信頼されています。
Enterprise プランのカスタム価格については営業に問い合わせる必要があります。
料金ルール
このページのすべての価格・機能境界・アドオン詳細は、2026-10-23 時点の FreshService 公式価格取得データからそのまま複製されています。取得データに記載のない料金・制限・機能は推論も投影もされていません。
現在の FreshService オファー
Dealuva は公式ソースで検証されたオファーのみを公開しています。
取得した比較ハイライト
| 取得した比較ハイライト | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| サポートポータル | 1 ポータル | 1 ポータル | 最大 50 ポータル | 最大 50 ポータル |
| SLA 管理 | 含まれない | 含まれる | 含まれる | 含まれる |
| MSP モード | 含まれない | 含まれない | 含まれる | 含まれる |
| サンドボックス環境 | 含まれない | 含まれない | 含まれない | 含まれる |
現在の確認済みオファーは 人気の特典 ページをご確認ください。