Precios de FreshService 2026: Lo Que Pagas
La captura oficial renderizada en servidor de FreshService con fecha 2026-10-23 muestra Starter a 19 USD por agente/mes facturado anualmente, Growth a 49 USD, Pro a 99 USD, y Enterprise con precios personalizados. Freddy AI Copilot está disponible a 29 USD por agente/mes en todos los planes. Enterprise incluye Freddy AI Agent e Insights sin costo adicional. Se conservan los límites de funciones ITSM y portales.
Precios capturados en USD
| Plan | Monthly (per agent) | Key features |
|---|---|---|
| Starter | $19/agent/month billed annually | Incident management, knowledge management, task management, support portal |
| Growth | $49/agent/month billed annually | Everything in Starter plus service catalog, SLA management, on-call management, cloud management |
| Pro | $99/agent/month billed annually | Everything in Growth plus problem management, change management, major incident management, workload management, release management, employee journeys |
| Enterprise | Custom | Everything in Pro plus sandbox, audit logs, Freddy AI Agent (Classic), Freddy AI Insights, up to 50 portals |
Precios de complementos IA capturados
| AI add-on | Price | Availability |
|---|---|---|
| Freddy AI Copilot | $29/agent/month | Available on all plans |
| Freddy AI Agent (Classic) | Included in Enterprise | Enterprise only |
| Freddy AI Insights | Included in Enterprise | Enterprise only |
Límites de funciones capturados
| Feature | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Channels (email, phone, chat, widget) | Included | Included | Included | Included |
| ServiceBot on MS Teams and Slack | Included | Included | Included | Included |
| Incident management | Included | Included | Included | Included |
| Knowledge management | Included | Included | Included | Included |
| Task management | Included | Included | Included | Included |
| CSAT surveys | Included | Included | Included | Included |
| Support portals | 1 portal | 1 portal | Up to 50 portals | Up to 50 portals |
| SLA management | Not included | Included | Included | Included |
| Service catalog | Not included | Included | Included | Included |
| MSP mode (multi-client portals) | Not included | Not included | Included | Included |
| Problem management | Not included | Not included | Included | Included |
| Change management (CAB) | Not included | Not included | Included | Included |
| Intelligent routing (availability and load) | Not included | Not included | Included | Included |
| Release management | Not included | Not included | Included | Included |
| Workload management | Not included | Not included | Included | Included |
| Experience Level Agreements (XLAs) | Not included | Not included | Included | Included |
| Sandbox environment | Not included | Not included | Not included | Included |
| Audit logs | Not included | Not included | Not included | Included |
Notas de precios capturadas
Todos los planes se facturan por agente por mes; la facturación anual se muestra como predeterminada con facturación mensual también disponible.
Freddy AI Copilot está disponible como complemento de pago a 29 USD por agente al mes en todos los planes.
Enterprise incluye Freddy AI Agent (Classic) y Freddy AI Insights sin costo adicional.
FreshService cuenta con la confianza de más de 74 000 empresas en todo el mundo.
El plan Enterprise requiere contactar con ventas para precios personalizados.
Reglas de precios
Todos los precios, límites de funciones y detalles de complementos de esta página se copian de la captura oficial de precios de FreshService con fecha 2026-10-23; no se ha inferido ni proyectado ninguna tarifa, límite ni función más allá de lo que muestra la captura.
Ofertas actuales de FreshService
Dealuva publica solo ofertas verificadas contra fuentes oficiales.
Aspectos destacados de comparación capturados
| Aspecto capturado | Starter | Growth | Pro | Enterprise |
|---|---|---|---|---|
| Portales de soporte | 1 portal | 1 portal | Hasta 50 portales | Hasta 50 portales |
| Gestión de SLA | No incluido | Incluido | Incluido | Incluido |
| Modo MSP | No incluido | No incluido | Incluido | Incluido |
| Entorno sandbox | No incluido | No incluido | No incluido | Incluido |
Consulta la página Mejores Ofertas para ver ofertas verificadas actuales.