Zendeskの2026年価格：実際に支払う金額
2026-10-19の公式GBP取得では、Support Teamが年払いで£15/エージェント/月、Suite Teamが£45、Suite Professionalが£89です。アドオン価格、プラン境界、利用注意、トライアル規則、推定禁止の請求境界を保持します。
アフィリエイト開示: 広告／アフィリエイトリンク：Crover Ltd（Dealuva）は手数料を受け取る場合があります（追加費用はかかりません）。
取得したGBPプランとアドオン
| 項目 | 取得した価格境界 | 取得した範囲 |
|---|---|---|
| Support Team | £15 per agent/month paid yearly | Email, ticketing, routing, analytics, responses, context, automations, triggers |
| Suite Team | £45 per agent/month paid yearly | AI agents, knowledge-base AI, Action Builder, omnichannel, messaging, chat, telephony |
| Suite Professional | £89 per agent/month paid yearly | Admin copilot, App Builder, writing tools, quick reports, skills routing, IVR |
| Suite Enterprise + Copilot | Talk to Sales | Intelligent triage, auto assist, voice generative AI, approvals, sandbox, custom roles |
| Copilot add-on | £40 per agent/month paid yearly | AI assistance add-on |
| Workforce Engagement Bundle | £40 per agent/month paid yearly | Workforce engagement add-on |
| Contact Center add-on | £72 per agent/month paid yearly | Contact-centre add-on |
取得したプラン境界
| 境界 | Support Team | Suite Team | Suite Professional | Enterprise |
|---|---|---|---|---|
| Email and ticketing essentials | Included | Included | Included | Included |
| AI agents and knowledge-base AI | Not included | Included | Included | Included |
| Action Builder and omnichannel routing | Not included | Included | Included | Included |
| Messaging, live chat, and telephony | Not included | Included | Included | Included |
| Admin copilot and App Builder | Not included | Not included | Included | Included |
| AI writing tools and quick reports | Not included | Not included | Included | Included |
| Skills-based routing and IVR menus | Not included | Not included | Included | Included |
| Intelligent triage and auto assist | Not included | Not included | Not included | Included |
| Approval workflows and sandbox | Not included | Not included | Not included | Included |
| Customised agent roles | Not included | Not included | Not included | Included |
請求・トライアル・推定禁止ルール
Zendeskは価格を主にエージェント単位の月額席料金として説明しています。App Builder、Action Builder、Voiceはプラン枠を超える消費に対して課金され、任意アドオンは別計上です。契約は月次、年次、複数年です。月次は通常高く、年次は通常割引されます。
一般トライアルは14日間、Customer Service Suite ProfessionalでCopilotが既定含まれ、AI評価アクセスがあります。Startupsプログラムは初期スタートアップ向けに最大50エージェントの6ヶ月Suiteトライアルを示します。オンライン購入は通常カード、営業支援購入は条件により請求書に対応し、口座振替、カード、PayPal、USD、EUR、GBP、BRLが記載されます。
月次プラン価格、複数年価格、税額、合計、通貨換算、自動解決の枠と超過単価、Enterprise価格、スタートアップ資格、アドオン提供条件、請求書適格性、正確な日割りは表示されず推定もしません。
Zendeskの現在のオファー
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最新の検証済みオファーは人気の特典ページで確認してください。